What counts as an SMS?
Each outbound message segment up to 160 GSM characters (or 70 for Unicode). Longer messages segment automatically and are counted accordingly.
Can I mix pay-as-you-go with a plan?
Yes. Your plan covers the included usage, and any overage bills at our pay-as-you-go rates — no surprise ceilings.
What's the $14 Campaign Registry fee?
US carriers require 10DLC registration to send application-to-person SMS. Sendbat handles the filing; the $14/month covers the carrier pass-through cost.
Do you offer annual discounts?
Yes — commit to 2 years and save 5%, or 3 years and save 10% across every paid plan.
Is there a free trial?
Start free on the Starter Plan — pay only for what you use, no monthly minimum. Upgrade when your volume justifies a pack.
Can I change plans later?
Anytime. Upgrades take effect immediately; downgrades apply at the next billing cycle. Usage carries over.