Buy numbers, route calls, set up queues, record voicemail, connect SIP devices, and let AI answer — all from one dashboard inside Sendbat.
Statistics based on Phone numbers, Auto Attendants, Calls and more.
Place and answer calls without ever leaving Sendbat — pick a contact, ring them up, and handle numpad, transfer, hold, mute, or send-to-voicemail in one click.
Add team members as phone users with their own extension, caller ID, and voicemail. Manage permissions and availability per user.
Full log of every inbound, outbound, and missed call with timestamps, duration, recording links, and the contact who called.
Route calls differently based on business hours, holidays, or custom schedules. After-hours calls go to voicemail or an AI agent.
Connect your existing SIP devices, desk phones, or third-party trunks. Standard SIP protocol with encrypted registration.
Upload custom audio or pick from the built-in library. Set different hold music per queue, department, or time of day.
Voicemails are recorded, transcribed, and attached to the contact. Get notified via SMS or email the moment one lands.
Distribute incoming calls across your team with ring strategies — round-robin, longest idle, or simultaneous ring. No caller left waiting.
Let AI pick up calls, greet callers in your brand voice, book appointments, take orders, and transfer to a human with full context.
Build multi-level IVR menus with drag-and-drop. Route callers to the right department, queue, or AI agent in seconds.
No. Sendbat's softphone runs in the browser. You can also connect SIP desk phones, mobile apps, or any standard SIP device if you prefer.
Yes — port your current number into Sendbat. The process takes 5–15 business days depending on your carrier. You can also buy new local or toll-free numbers instantly.
Create a queue, add agents, and pick a ring strategy. Callers hear hold music while the system distributes calls. Overflow rules and max-wait settings prevent abandoned calls.
Answer calls 24/7, greet callers, check calendar availability, book appointments, capture lead info, and transfer to a live agent — all with a natural voice and full context.
Yes, if you enable it. Every recording is stored, transcribed, and linked to the contact profile. You control retention policies and who can access recordings.
Time Frames let you define business hours, holidays, and custom schedules. Calls route differently based on when they come in — office hours go to the queue, after-hours to voicemail or AI.
Set up your cloud phone in under a minute. No hardware, no contracts.