Appointments

Book, manage, and never miss an appointment.

Let customers book online, send automatic reminders via SMS and email, and manage your entire schedule from one calendar — all inside Sendbat.

sendbat.com/appointments

Appointments Calendar

Manage your appointments calendar

today

April 2026

day week month
SunMonTueWedThuFriSat
29
30
31
1
2
Alicia M. — Haircut
3
Sara P. — Consultation
4
5
6
Riya N. — Follow-up
7
8
Tomás K. — Consult
Marco R. — Review
9
10
Team Standup
11
12
13
Alicia M. — Colour
14
15
Walk-in Available
16
Joanne P. — Massage
17
Sara P. — Haircut
18
19
20
Riya N. — Consult
21
22
23
Tomás K. — Check-in
24
25
26
27
Team Standup
28
29
Alicia M. — Review
30
1
2
Upcoming Appointments
View All
CustomerServiceDate & TimeStatusReminder
SP Sara Park Haircut & Style Apr 17, 10:00 AM Confirmed SMS sent
RN Riya Nair Consultation Apr 20, 2:00 PM Pending Scheduled
TK Tomás Kline Check-in Apr 23, 11:30 AM Confirmed Scheduled
AM Alicia Moore Review Apr 29, 3:00 PM Pending Scheduled
No-show Rate
6%No-shows
  • Attended 120
  • No-show 8
Availability

Set your hours. Sync your calendar.

Control when you're bookable, connect Google or Outlook, and let Sendbat's AI scheduler handle the rest.

Working Hours

Set up when you are available for appointments. Booking will only offer timeslots within your working hours.

Everyday Custom day
09:00 AM
05:30 PM
Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday Off on this day
Sunday Off on this day
AI Scheduler
AI Scheduler can schedule...
3
Work Days into the future.
Ermir Shabani
External Calendar Integration

Sync an existing calendar with your Sendbat Calendar. Sendbat AI will take into account your availability on your synced calendar when booking your appointments.

Google Outlook
Google Calendar
Nothing selected
One way
Connect to your Gsuite account
Gsuite Account
Calendar Invite

Customize every invite that goes out.

Personalize appointment titles, details, and reminders with dynamic values — then choose exactly when to nudge your customers.

Calendar Invite

Customize the calendar invite

Customize the calendar invite that will be sent to your lead after an appointment is made.
Allow Calendar Invite to be sent to your contacts when you create a manual appointment with them.
Hello
General values: First name, AssigneeFirstName, AI Schedule,
Appointment
General values: First name, AssigneeFirstName, AI Schedule,
Reminder for appointment
General Values: First name, AssigneeFirstName, Appointment Start Time,
Custom Values: val shortcode
SELECT MINUTES
Choose custom minutes
SELECT DAYS
Choose custom days
Features

Everything you need to run your calendar.

Online booking

Share a booking link and let customers self-schedule 24/7. They pick a service, time slot, and staff member — no phone tag required.

Automated reminders

Send SMS and email reminders before every appointment. Reduce no-shows by up to 80% without lifting a finger.

Calendar views

Day, week, or month — see your schedule your way. Filter by staff member, service, or location to focus on what matters.

Recurring appointments

Set up repeating visits on a weekly, biweekly, or monthly schedule. Customers get reminders for every occurrence automatically.

Staff scheduling

Assign appointments to team members, set individual availability windows, and prevent double-bookings across your entire staff.

Booking analytics

Track bookings, no-show rates, popular time slots, and revenue per service. Export reports to CSV for deeper analysis.

How it Works

From booking to follow-up, fully automated.

1
Customer books online

They pick a service, date, and time from your public booking page — or your AI agent books it for them over the phone.

2
Instant confirmation

An SMS and email confirmation goes out automatically with the appointment details, calendar invite, and reschedule link.

3
Smart reminders

Sendbat sends reminders 24 hours and 1 hour before. Customers can confirm, cancel, or reschedule with a single tap.

4
Post-appointment follow-up

After the visit, trigger a thank-you message, feedback request, or a reward coupon — automatically.

Add Appointment
Saturday haircut — Sara
Custom values: {{Testing.}} {{test}}
Prefers layered cut, no bangs. Allergic to ammonia-based products.
Apr 19, 2026 — 10:00 AM
30 minutes
Sara Park
Ermir Shabani
Automatically make a call to connect assignee and contact at time of appointment
FAQ

Appointments, answered.

Can customers book themselves?

Yes. Share your booking page link via SMS, email, social media, or embed it on your website. Customers pick a service, staff member, and time slot — all without calling.

How do reminders work?

Sendbat sends automatic SMS and email reminders at intervals you set — 24 hours before, 1 hour before, or any custom window. Customers can confirm or reschedule with one tap.

Can I assign appointments to staff?

Every appointment can be assigned to a team member. Each staff member sets their own availability, and the system prevents double-bookings automatically.

What happens if someone no-shows?

Sendbat tracks no-shows per customer and can auto-flag repeat offenders. You can also require a deposit or credit card hold at booking time.

Does it work with my existing calendar?

Yes — sync with Google Calendar, Outlook, or Apple Calendar. Appointments created in Sendbat appear in your external calendar and vice versa.

Can AI book appointments for me?

Absolutely. Pair Sendbat's AI phone agent with your calendar and customers can book, reschedule, or cancel appointments over the phone — fully automated, 24/7.

Ready to fill your calendar?

Start managing appointments in under a minute. No credit card required.