Sendbat helps businesses manage leads, run campaigns, and engage customers across SMS, WhatsApp, email, and voice—all from one centralized workspace.
Trusted by teams and partners worldwide
Open a contact and see the full picture: message history, CRM info, campaigns, AI replies, custom fields, and notes — side by side.
Filter by status, segment into groups, import in bulk, and track every lead across their lifecycle — lead, responded, scheduled, won, or lost.
Manage your created contact database in your workspace.
| Name | CRM Name | Organization | Phone Number | Campaign | Status | Tags | Group | |||
|---|---|---|---|---|---|---|---|---|---|---|
S Smith G. |
Smith Gonzalez | Joe's Bistro | +1 (212) 770-8405 | [email protected] | Spring Promo | Lead | VIPSMS | Restaurants | ||
A Alicia Moore |
Alicia M. | Moore & Co. | +1 (415) 555-0188 | [email protected] | Birthday Offers | Responded | Loyal | Retail | ||
R Ron Kline |
Ronald K. | Kline Auto | +1 (303) 555-2117 | [email protected] | Service Reminders | Scheduled | Auto | Service | ||
M Marc Delvaux |
Marcus Delvaux | Delvaux Studio | +33 1 55 04 22 10 | [email protected] | Paris Launch | Won | Agency | EU | ||
L Lindsey Park |
Lindsey P. | Park Wellness | +1 (646) 555-4402 | [email protected] | — | Opted-out | VIP | Wellness | ||
C Corey Bennett |
Corey B. | Bennett & Sons | +1 (718) 555-9988 | [email protected] | Autumn Sale | Responded | Hot | Trades | ||
S Samuel Lin |
Samuel L. | Lin Consulting | +1 (206) 555-1073 | [email protected] | Q4 Outreach | Lead | B2B | Consulting | ||
P Priya Nair |
Priya N. | Nair Health | +1 (510) 555-7841 | [email protected] | Wellness 360 | Won | LoyalVIP | Wellness | ||
T Tomás Rivera |
Tom Rivera | Rivera & Co. | +52 55 5555 2233 | [email protected] | Referral Program | Lost | Cold | Retail | ||
E Emma Wright |
Emma W. | Wright Studio | +44 20 7946 0221 | [email protected] | Holiday Campaign | Responded | Design | Agency |
Place and answer calls without ever leaving Sendbat — pick a contact, ring them up, and handle numpad, transfer, hold, mute, or send-to-voicemail in one click.
Log in once and land on the Launchpad—your workspace hub. Each workspace is completely independent, with its own contacts, campaigns, numbers, and settings.
The Contacts section is your contact database. Every lead, customer, or prospect lives here—with full SMS, WhatsApp, and email history side by side.
Each campaign has its own contacts, schedule, automation events, and analytics. Run SMS, WhatsApp, or email campaigns—or all three together.
Every SMS, WhatsApp, and email reply lands in a single inbox. Reply, attach files, use quick templates, add internal notes, or update contact status—without leaving the screen.
SMS, WhatsApp, email, automation, a built-in phone system, and customer engagement— all working together so your business can stay organized and grow.
Send SMS, WhatsApp, and email from a single workspace, with unified conversations.
Every lead, customer, and prospect tracked by status: lead, responded, won, or lost.
Drip sequences, scheduling, and smart follow-ups across every channel.
Numbers, extensions, IVR, call queues, recordings—no extra provider needed.
AI answers your calls, checks availability, books reservations, and transfers to a human with full context when needed.
Launch loyalty programs, promotional coupons, and engagement tracking in minutes.
A full calendar view of every scheduled appointment. Add new ones manually, track confirmed and pending, and keep everything in sync with Google Calendar.
Sendbat's AI WebPhone picks up inbound calls, checks your live availability, books reservations or takes orders, and hands off to a human with the full transcript when needed— backed by keyword-triggered libraries and automations across SMS, WhatsApp, and email.
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Numbers, extensions, call routing, voicemail, and call history—managed from a single screen.
SIP extensions, assigned numbers, voicemail boxes, answering rules per user.
Time frames, DND, busy/unanswered/offline forwarding, simultaneous ringing.
Multi-level menus, time-based routing, SMS-link dial actions, AI agent handoff.
Define business hours and holidays that drive routing across the phone system.
Ring strategies, on-hold music, fair agent distribution while your team is busy.
Every DID number in one view—see assignments and configure directly.
Generate credentials to connect external softphones or a PBX to your workspace.
Recordings, AI-generated transcripts, per-call cost, scheduled CSV exports.
Per-user mailboxes with email delivery and transcription for every new message.
Upload branded audio for queues and transfers—keep callers engaged.
A company-wide phone book so every user can find vendors and partners fast.
Callers press a key; the system texts them a link to a booking, menu, or offer.
The Coupons Dashboard shows active, redeemed, and top-performing offers. Build a rewards program around the actions that matter to your business.
A serious platform needs serious tooling. Sendbat ships with the full operational layer out of the box.
Filter SMS, email, WhatsApp activity by date. Download PDF usage reports and audit message logs.
Name, logo, timezone, phone numbers, email sender, team roles, working days & holidays.
Invite users, assign roles, set availability schedules for appointment booking.
Walk through brand and campaign verification with US carriers—submit directly from the platform.
Manage plan, payment cards, credits, and view every invoice in one page.
Workspace API keys plus programmable messaging webhooks for custom chatbots and integrations.
